How to raise a ticket?

Created by Asraf Saleem, Modified on Wed, 13 Jul, 2022 at 10:33 AM by Asraf Saleem

Currently there only two ways to raise a ticket.


Options 1: Helpdesk Portal (Recommended Options)


Please visit our helpdesk portal using the link below to raise a ticket.


https://helpdesk.reboot.nz


Note: You don't need to login in order to raise a ticket but however you would need to login if you need to check your existing tickets.


Options 2: Email Us


You can email to our support email address below to raise a ticket which will automatically create a ticket for you.


tickets@reboot.nz



Important Note: On both the options, once your ticket is created successfully, you will receive a notification email from our side to confirm that the ticket was created with a ticket id for your future reference. 


For urgent tickets, you can also call us at our support number 075950929, please make sure you have your ticket id handy.





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